Charlene Manor Extended Care Facility

130 COLRAIN ROAD, Greenfield, MA 01301

Data source: CMS Provider Data (Provider Information, Survey Summary).
Last updated: 2026-01-15T19:25:30.654Z
Information is provided for general reference and is not medical or legal advice.

At a glance

Key CMS signals that families often review before choosing a nursing home.

Ratings
Overall
1
Health inspections
1
Staffing
2
Quality measures
1
What to notice
Latest health survey
2024-11-06
Total health deficiencies (latest survey)
29
Infection control deficiencies (latest survey)
2
Total nursing hours (per resident day)
3.58533
Certified beds
123
Avg residents per day
117.8
Total fines (USD)
$99366.00
Ownership change (12 mo): N Non profit - Corporation
Contact and details
CMS CCN: 225304
Phone: 4137743724
CMS ratings
Overall1 / 5
Health inspections1 / 5
Staffing2 / 5
Quality measures1 / 5
Long-stay quality measures2 / 5
Short-stay quality measures1 / 5
Staffing (hours per resident day)
Total nursing3.58533
Registered nurse (RN)0.59864
Licensed practical nurse (LPN)0.88576
Nurse aide2.10093
Penalties and fines
Total penalties3
Number of fines3
Total fine amount (USD)99366.00
Inspection history
Processing date2025-12-01
Inspection cycle1
Health survey date2024-11-06
Fire safety survey date2024-11-06
Total health deficiencies29
Total fire safety deficiencies3
Infection control deficiencies2
Most common deficiency categories (latest survey)
  • Quality of life and care 9
  • Resident assessment and care planning 6
  • Resident rights 5
  • Nursing and physician services 3
  • Pharmacy service 2
  • Infection control 2
  • Smoke 2
  • Nutrition and dietary 1